How do they rate their shopping

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Experience Are you satisfied Additionally today s consumers actively shape the conversation about the best product or service. On average they write. reviews per year on their buying experience. Therefore companies must regularly check their reputation on the most important rating portals and answer and evaluate reviews and use them to improve offers and services. In our practical guide to review management you ll learn which strategies work best for successful review management. In this article we outline the top review sites to keep an eye on along with practical tips on how to take control of your reputation there. What is a rating portal Rating portals are websites where customers can share their opinions and experiences about a company product or service.

There are basically types of rating portals Platforms whatsapp mobile number list designed specifically for ratings eg B. Tripadvisor platforms where reviews are part of a profile eg B. On Google pages star ratings are several purchase decisions One of the auxiliary tools eg B. In the online store portal where employees can rate the company eg. kununu How does the rating portal work Rating portals work according to a simple model users write and find ratings for products services or companies. Depending on the platform they can or will proactively write a review. In an online store be prompted to do so after completing a purchase. They usually have stars and a free text field where they can document their experience.



If companies have declared their company profile on the relevant portal they can be notified of upcoming reviews in order to react to them. As stated at the beginning rating portals are an important part of the buying decision process. Consumers always want to make sure they are choosing the right company product or service to offer. In doing so they particularly rely on extensive experience and the opinions of previous clients. The credibility of the platform is especially important to consumers. They trust established rating portals where they think they can get comprehensive information.